Melissa provided my family with exceptional support every step of the way. Home sales are usually complicated and stressful, but mine was extremely challenging in multiple ways. We had to move a great deal of stuff, dispose of a great deal of stuff, and do a lot of repairs to the property — all while I was thousands of miles away. Melissa maintained impeccable communication throughout the process, offered excellent referrals of several vendors and contractors, and provided skilled, hands-on management of numerous projects to get the property ready. And if anything ever went awry (including me stressing out!), she fielded it with total poise and immediately led the way to a solution. I would work with her again in a heartbeat, and I would recommend her to anyone without hesitation.